Return & Refund Policy

Because our offerings consist of perishable and consumable food products (peanut butter, dry fruits, and seeds), we maintain a strict hygiene and safety protocol:

 Consumable Products: Due to food safety regulations, opened or unsealed food items cannot be returned or restocked once delivered.

 Damaged, Leaking, or Incorrect Items: If your order arrives damaged, broken, tampered with, leaking, or with incorrect items, please notify us within 48 hours of delivery.

 Claim Process: Send clear photos or a short video showing the outer packaging and the damaged item along with your Order ID via WhatsApp or email to support@gopantrifoods.com.

 Replacements & Refunds: Upon verification, we will issue an immediate free replacement or process a full refund.

 Refund Timeline: Approved refunds will be credited back to your original payment method within 5 to 7 business days. For Cash on Delivery (COD) orders, refunds are credited via UPI or direct bank transfer.